Service & Support

Service and maintenance provided with the best knowledge and competence.

Installation

We pride ourselves on our award-winning service

We use our own technicians or fully trained reliable partners to install our Reverse Vending Systems

All of our systems are installed and fully operational on the same day, no matter what size

RVM Systems offer a 12 month warranty and a detailed service agreement

We provide you with a dedicated RVM Systems Customer Relationship Manager

Staff Training

RVM Systems will provide training and detailed technical drawings

We will continue to offer training and assistance throughout the maintenance contract

We will train your staff to undertake simple maintenance cleaning and troubleshooting tasks

We provide you with detailed technical drawings

RVM - Installation

We take care of all installations together with our reliable partners. The equipment is modular and even large installations can be installed in one day. This minimises downtime and the new equipment can be operational immediately. User training and detailed technical drawings are always included.

RVM - Warranty and Service

We deliver all machines with 12 month warranty and together with our partners, we provide the best service and maintenance. -
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We save you space, money and time

The optimised drop point reduces the need to shake the container to achieve full capacity

You’ll save money as you’ll need less packaging bags and boxes

This means you’ll save time and money and your staff will have more time to focus on your customers

Telemetry

Our Service Centre technicians monitor all installations 24/7. In most cases our technicians are able to identify and resolve issues remotely over our dedicated secure telemetry systems.

Maintenance

We offer cost effective competitive maintenance contracts for our Reverse Vending Systems, with varying service level agreements. We offer set response and fix times if a site visit is ever required.

Warranty

RVM Systems offer a 12 month warranty and together with our partners, we provide the best service and maintenance

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